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Other Media: FAX, SMS... (by Lupi)
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Products & Services enabling interaction over other media channels.
Other media: fax, SMS
I can provide references to a few services that I used or evaluated in the past.
• Sending and receiving faxes. I use a service called www.popfax.com and I am quite satisfied by it. The cost for sending faxes is 0,05 euro per page in Europe. Receiving faxes is free. It works worldwide. The only issue I had with this service is when sending faxes to VoIP numbers in Italy, which was to be expected since we don’t have yet reached VoIP interoperability in Italy.
• Sending SMS. Various providers allow you to send short messages (SMS) to mobile phones for a fee. I have evaluated Energit (http://sms.energit.it/) and Aruba. The former has better customer support but higher prices, the latter has a big cost advantage.
All of these services can be accessed thru web services and can be easily integrated in your application.
I have no direct experience with sending regular mail, so I cannot recommend any particular service.