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6. Other Media: FAX, SMS... (by Lupi)

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Products & Services enabling interaction over other media channels.
Other media: fax, SMS
I can provide references to a few services that I used or evaluated in the past.
    Sending and receiving faxes. I use a service called www.popfax.com and I am quite satisfied by it. The cost for sending faxes is 0,05 euro per page in Europe. Receiving faxes is free. It works worldwide. The only issue I had with this service is when sending faxes to VoIP numbers in Italy, which was to be expected since we don’t have yet reached VoIP interoperability in Italy.
    Sending SMS. Various providers allow you to send short messages (SMS) to mobile phones for a fee. I have evaluated Energit (http://sms.energit.it/) and Aruba. The former has better customer support but higher prices, the latter has a big cost advantage.
 
All of these services can be accessed thru web services and can be easily integrated in your application.
I have no direct experience with sending regular mail, so I cannot recommend any particular service.

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